Privacy Policy
Effective Date: July 16, 2025
At Columbus Marketing Experts (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.columbusmarketingexperts.com, contact us, or use any of our services.
Information We Collect
When you interact with us—whether by browsing our website, filling out forms, or using our services—we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, company name
- Business Information: Website URL, marketing goals, service preferences
- Technical Data: IP address, browser type, device information, and referring pages
- Form Submissions: Any information you choose to provide in our contact or service request forms
We do not knowingly collect personal data from individuals under the age of 18.
How We Use Your Information
We use your information to:
- Respond to inquiries or requests submitted via our contact forms
- Provide and improve our services (SEO, Google Business Profile Optimization, Website Development & Maintenance, and Influencer Marketing)
- Send you service updates, offers, and marketing communications (if you’ve opted in)
- Analyse website traffic and user interactions for performance and usability improvements
We do not sell, rent, or trade your personal information to third parties.
Sharing Your Information
We may share your information with trusted third parties when necessary to deliver our services or to comply with legal obligations. These third parties include:
- Service providers (e.g. email delivery platforms, analytics services, CRM tools)
- Legal or regulatory authorities, if required by law or in response to valid legal requests
All service providers are required to protect your information and use it only for the purpose of providing the service.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your browsing experience
- Measure the performance of our site
- Understand how visitors interact with our content
You may disable cookies in your browser settings, but this may affect some functionalities of the site.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations.
- Form submissions and inquiries: Retained for up to 24 months unless further correspondence or ongoing services require longer retention.
- Client account data: Retained for the duration of the business relationship and for up to 7 years thereafter, in accordance with legal record-keeping requirements.
- Marketing data: Retained until you unsubscribe or request deletion.
Once data is no longer needed, it is securely deleted or anonymized.
Data Security
We implement appropriate technical and organizational measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Withdraw your consent for marketing communications
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at:
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Columbus Marketing Experts
Email:
neil@columbusmarketingexperts.com
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Discover how our clients turn strategy into real impact. These stories highlight authentic achievements, meaningful progress, and the confidence built through our partnership. Let their experiences inspire your next step toward smarter, stronger marketing.
EXCELLENT Based on 36 reviews Posted on Matthew BatesTrustindex verifies that the original source of the review is Google. I requested a website review from them, and they gave me a full breakdown with priorities. It helped me fix things I didn’t even realize were hurting my site.Posted on Liz HallTrustindex verifies that the original source of the review is Google. Someone I wish I had found much sooner… so hoping to help anyone reading this! Neil runs one of my favorite advertising companies in Columbus Ohio (and the United States in general). It’s one thing to be knowledgeable and it’s next level to know the intricacies of marketing that he does - while delivering his solutions in such a thorough way. He is kind and patient as he listens to concerns and objectives in goals - asks questions to truly understand and know exactly how to overcome issues I’ve had. I can’t say enough about him. Save yourself time, headaches and ultimately money and hire Neil TODAY!Posted on Christian BurnsTrustindex verifies that the original source of the review is Google. Columbus Marketing Experts has been a huge help for my business. They handled our branding agency needs, designed a clean and functional website as our website designer, and even worked with us as a media consultant to improve our online strategy. Everything now feels cohesive, and we’re already seeing results.Posted on Michele ParkerTrustindex verifies that the original source of the review is Google. I hired Columbus Marketing Experts to help me get ahead with AI-powered search results. They knew exactly how to optimize my site and Google profile for voice search and AI answers. Within a month, I saw a jump in my impressions and traffic from tools like ChatGPT and Google SGE. Neil explained the new AI trends in simple terms and set up the right content structure for me. I’ve never felt more confident about where the internet is heading. Highly recommend for any business wanting to future-proof their SEO.Posted on Erika HuntTrustindex verifies that the original source of the review is Google. We started working with Columbus Marketing Experts three months ago to help us improve local visibility for our home services business, and the results have been outstanding. From day one, the team was professional, responsive, and laser-focused on our goals. They performed a complete audit of our existing online presence, cleaned up duplicate listings, optimized our Google Business Profile, and even helped us rework the copy on our website to improve conversion rates. Within 30 days, we started seeing a significant increase in calls and form submissions, especially from high-intent local customers. Their communication was also impressive. Weekly check-ins, transparent reporting, and actual data to back every recommendation. When our Yelp listing was flagged for suspicious activity (through no fault of theirs), they proactively reached out to Yelp support and got it resolved within a week. They also ran a targeted Google Ads campaign that brought in 3X ROI in the first 6 weeks, and they’ve been fine-tuning the ad copy and keyword strategy based on real-time results. If you're a local business in Columbus or the surrounding area looking for a marketing partner that treats your business like their own, I can’t recommend Columbus Marketing Experts enough. They're not just marketers—they’re problem solvers.Posted on Michael HirschTrustindex verifies that the original source of the review is Google. Neil was great to work with on our SEO project. They helped us understand how to accomplish what we were trying to do and improved our rankings on several key search terms. I'd recommend them to others!Posted on Amy FickTrustindex verifies that the original source of the review is Google. Working with Neil and Columbus Marketing Experts has been a complete game-changer for my business, Ivy Insights Behavioral Health Billing. Neil and I originally connected because I handle the billing for his therapy practice, Thera-Fi, and from there, he’s become an invaluable part of helping me build and grow Ivy Insights. One of the biggest impacts he made early on was helping me regain access to my Google Business Profile after months of being locked out. He not only showed me how to fully leverage it through Google Business Profile Optimization but personally set up and continues to help manage it. When I faced additional challenges verifying my listing after a business name change, Neil walked me through exactly what to do step-by-step, making what could have been a complicated process feel simple and manageable. Beyond just setup, Neil provided me with a clear marketing strategy tailored to growing a behavioral health billing company. He offered SEO training, website optimization recommendations, and even a free SEO report to help me better understand where Ivy Insights could compete and grow online. His insights into competitor analysis were eye-opening, helping me see not just where I stood — but how to move ahead. In just a few weeks of implementing his strategies, I’ve already seen major improvements: Increased views and clicks on my Google Business Profile An inquiry from a potential client who found me through Google search Stronger overall online visibility and confidence in my marketing plan Neil also introduced me to a talented web developer to continue improving my online presence, showing that he’s not just focused on a single service — he’s committed to helping businesses succeed at every level. If you’re looking for real results — not just buzzwords — I cannot recommend Neil and Columbus Marketing Experts enough. His expertise in marketing strategy, SEO, and business development is unmatched, and he genuinely cares about the success of the businesses he works with. (I'll also be posting a few pictures soon showing some of the early growth and progress Ivy Insights has made thanks to Neil’s support!)Posted on SLG ImpactTrustindex verifies that the original source of the review is Google. If I could give more stars I could. Columbus Marketing Experts - and Fonder Neil Colvin are FANTASTIC. I've worked with them myself (examples include SEO, website development, LinkedIn strategy and tactics, awareness growth, revenue generation, google business profile) and have been experiencing notable results. I also continually referred them to others. Their knowledge, insights, and wisdom in digital marketing are incredible - and they are a pleasure to work with to say the least. You can expect them to be efficient, effective, customer service centric, results oriented, and FUN. 5 million stars